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 July 2008 – PRESENT      Dell, Inc                                                 Round Rock, TX

Healthcare FSI Architect

·     Team Lead responsible for day-to-day management of diverse team members’ productivity, accountability and allocation to ensure individual’s project coverage, incident resolution and deadline achievement.

·     Dell Services Golden Image Windows application redesign, development and implementation using Visual Basic for Applications and Microsoft Access database and forms.

·     Received “Living Our Values” client award for excellence in service from Catholic Healthcare West

·     Created and customized FSI interfaces and scripting for the Cerner Open Engine system

·     Interpret and Develop interface design specifications for the purpose of integrating external applications with Cerner Millennium.

·     Assist the customer with the development of interface standards across the Client organization.

·     Work with business users on documenting, building, testing and implementing Cerner Millennium solution design decisions.

·     Developed thorough design documentation for Cerner Millennium Interface functionality.

·     Work closely with clinical application analysts to coordinate and resolve data flow design and implementation issues.

·     Assist as needed with Cerner Millennium CORE application (s) build based on approved specifications.

·     Assist with Validation processes of the Cerner Millennium database integrity.

·     Work with Cerner and Client IT team members to investigate and resolve Cerner system issues.

·     Review system requirements and cross application impact for installing patches/fixes provided by the vendor in accordance with change control processes

January 2007 – July 2008 Cerner Corporation                                             Kansas City, MO

Technical Client Instructor

·     Completed Cerner KnowledgeWorks ramping certification to teach the following courses:

·     Cerner Millennium: Technical Fundamentals

·     Cerner Millennium: Open Port

·     Cerner Millennium: Open Engine

·     Cerner Millennium: Open Port Advanced

·     Powerchart Troubleshooting Virtual Session

·     Architecture Concepts Virtual Session

·     Managed teams as large as having 14 members during critical software conversion support at hospitals across the US

·     Project management regarding internal and external documentation readiness updates to meet corporate deadlines and initiatives

·     Received acknowledgement of excellence in SimLab Script development and testing

·     Have received 13 Client Satisfaction All Star Awards for excellence in service as well as special corporate-wide acknowledgement of this accomplishment.

·     Received Night On The Town award for excellence and hard work during 2007 year.

·     Currently am the only Cerner associate in the US and Canada who can teach Open Port, Open Port Advanced, and Open Engine.

May 2005 – January 2007                                Cerner Corporation                                             Kansas City, MO

System Engineer

·     Supported critical production and non-production hospital systems running on AIX and VMS.

·     Helped teach System Engineer JumpStart training course at Cerner Virtual University.

·     Provided support via phone, e-mail and client initiated service requests.

·     Oracle 8i and 9i databases support and troubleshooting

·     Citrix Metaframe server support and troubleshooting

·     IBM AIX support and troubleshooting

·     OpenVMS support and troubleshooting

·     System Matter Export for: AIX, HP-UX, Linux Server

·     Provided documentation, knowledge base entries and training on various technical areas

Jan 2003 – May 2005        East Central University                                       Ada, OK

Unix System Administrator

·     Maintained OS and hardware for an HPUX B.11.0, 700 series server.

·     Increased system usability and reliability through additional software installation and reconfiguration including Ignite Server, SSH, SENDMAIL, Apache Web Server, and INETD among others.

·     Developed and implemented new backup routines to ensure reliable and redundant storage of critical data.

·     Installed patches using the SWINSTALL utility

·     Development of escalation procedures concerning system reboot, halt, back-up, and restore as well as documentation of customization made to system.

Jan 2003 – May 2005        East Central University                                       Ada, OK

Database System Administrator

·     Maintained an Informix Dynamic Server (IDS) 7.2 database on the HPUX server.

·     Experience with advanced configuration and setup of IDS system including dbspaces, mirroring, chunks and others.

·     Extensive knowledge on backup procedures as well as creating automatic backups using both Informix and HPUX utilities.

·     Extensive experience with SQL, PERFORM and ACE report creation.

·     Development of back-up and restore procedures for database as well as data standards.

Jan 2003 – May 2005        East Central University                                       Ada, OK

Jenzabar CX System Administrator

·     Maintained and assisted in implementing the Jenzabar CX Higher Education Software Solution from Jenzabar, Inc.

·     Assisted in end-user training which included hands-on training sessions as well as creating detailed and friendly documentation.

·     Developed critical reports and programs to meet the demands set in placed by the State of Oklahoma when reporting to the Office of State Finance and the Office of State Treasury.

·     Administration and report writing using the COGNOS Impromptu software.

Aug 2004 – Dec 2004         East Central University                                       Ada, OK

Help Desk Night Manager/Implementer

·     Key player in initial planning and setup of a technical Help Desk to accommodate both our student population as well as our faculty and staff members.

·     Initial evaluation and setup of Intuit’s TrackIt! Help Desk Software solution.

·     Conducted meetings and trainings as well as created documentation and etiquette standards.

·     Supervised and trained 2 Supervisors as well as 6 student workers on Help Desk procedures and etiquette.

·     Developed methods of recording detailed data to track and report time and trouble area trends in Help Desk calls so we could adjust our system as needed.

·     Developed and maintained Help Desk web page, which is used to launch various web-based initiatives.

Aug 1998–Dec 2002           East Central University                                       Ada, OK

·     B.S., Computer Science.

·     Received “Computer Science, Mathematics & Engineering Scholarship”.

·     Presented research at the Research Day for Regional Universities 2002 on the complexities and similarities inherent in programming syntax and English grammar.

Computer related: Software design and development, operating systems and process scheduling algorithms, data structures and algorithms, database design, web design, CGI programming, graphic design.

Math related:  Theory proving and number theory, Discrete mathematics

English: Writing books (sci-fi/fantasy and children’s) and poetry, reading, linguistic studies

Sports: Snowboarding, football, soccer, baseball/softball, Ultimate Frisbee

Music: Playing electric/acoustic and bass guitars as well as drums/percussion, listening to music.

Art: Photography, abstract art.

Other: Video games, movies, social functions and festivals, traveling (especially in Europe)